I just wanted to warn people who have pet insurance out with E & L.
I have had my insurance with them for over a year, think they are rubbish in general as i am still waiting to be paid out for a claim that goes back to november regarding an operation my dog had to have.
That isnt why i am writing this post.
This morning i was checking my bank account as i do most days, but for some reason i wanted to have a look at what DD's i have set up. When i went into the DD list i noticed one which i didnt recognise, one for The Animal Society Ltd. I called barclays to find out more info. They informed me that I had set up this DD 2 days ago. I informed him i hadnt i didnt have a clue who they were or why I have got a DD set up. He was adamant that i had set this up. In the end he cancelled it for me (even if i hadnt i would have done it on line) i decided to google search the company, nothing came up. I google searched again but added direct debit at the end and this is a link to what i came up with this
I did no more as to call up E & L insurance, the woman says well you should have opted out of this when you took out the policy. I explained to her i took the policy out a year ago and i did opt out of everything, this DD is new and only just been set up. Her words to me were, i know this is very immoral, and i dont agree with it!
So to anyone out there who has insurance with E & L please check your bank accounts. If they have taken any moeny call customer services and demand a refund. I was offered a refund but fortunatly for me no money had been taken.
Sorry to waffle, just want to make sure no one else gets caught out.
Playing tortoise and more....
10 hours ago