Morning all,
I just wanted to warn people who have pet insurance out with E & L.
I have had my insurance with them for over a year, think they are rubbish in general as i am still waiting to be paid out for a claim that goes back to november regarding an operation my dog had to have.
That isnt why i am writing this post.
This morning i was checking my bank account as i do most days, but for some reason i wanted to have a look at what DD's i have set up. When i went into the DD list i noticed one which i didnt recognise, one for The Animal Society Ltd. I called barclays to find out more info. They informed me that I had set up this DD 2 days ago. I informed him i hadnt i didnt have a clue who they were or why I have got a DD set up. He was adamant that i had set this up. In the end he cancelled it for me (even if i hadnt i would have done it on line) i decided to google search the company, nothing came up. I google searched again but added direct debit at the end and this is a link to what i came up with
thisI did no more as to call up E & L insurance, the woman says well you should have opted out of this when you took out the policy. I explained to her i took the policy out a year ago and i did opt out of everything, this DD is new and only just been set up. Her words to me were, i know this is very immoral, and i dont agree with it!
So to anyone out there who has insurance with E & L please check your bank accounts. If they have taken any moeny call customer services and demand a refund. I was offered a refund but fortunatly for me no money had been taken.
Sorry to waffle, just want to make sure no one else gets caught out.
